Refund policy

The eligibility to enact on our refund policy extends to 14 days excluding weekends and holidays after the delivery of the last item in the order within the confines of EU law. Available only for deliveries made in EU.

Pre-order/Made to Order Items are not eligible for a refund, regardless of location of the customer. This applies for varnished variants of certain items which are only made into their variant after a customer's order and etc.

For orders shipped outside the European Union, refunds are not automatically guaranteed and are assessed on a case-by-case basis at the sole discretion of Moreal Clothing.

Refunds may be considered exclusively in cases where the product arrives with a verifiable manufacturing defect or is damaged upon delivery. To be eligible, the issue must be reported within 48 hours of delivery, accompanied by photographic evidence sent to info@morealclothing.com.

Moreal Clothing reserves the right to decline refund requests that do not meet the above criteria. We do not accept returns based on change of mind or sizing preferences for international orders outside the EU.

For Submitting a Request visit - https://account.morealclothing.comhttps://account.morealclothing.comhttps://account.morealclothing.com/ or e-mail us if necessary

Shipping fee for returning products are to be paid by the customer.